Crowne Plaza Toluca-Lancaster
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1 night
1 room, 2 adults, 0 children
All properties in Metepec
Crowne Plaza Toluca-Lancaster
Renovated in 2025
No.3 of 4-Star Select Hotels in State of Mexico
Paseo Tollocan Ote 750 Esq, Av Tecnológico, 52170 Col, Metepec, State of Mexico, 52170, Mexico
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Highlights
Varied breakfast
Free parking
Newly renovated
Lots to doAmenities
Sauna
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano.The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.
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8.7/10
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 55 reviews
Surroundings
Airport: Toluca International Airport
(8.3 km)
Train: Metrobus colonia del valle
(52.6 km)
Train: Buenavista
(55.7 km)
Landmarks: Calao Garden
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Premium Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
15
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Standard Room
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Premium King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
One Bedroom King Suite Two-story
1 King bed
Has window
Non-smoking
Air conditioning
TV
Wardrobe
Satellite channels
Check Availability
13
Suite
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Standard Accessible King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
1 King Standard Low Floor
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
8.7/10
Very Good
55 reviews
- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.7
Average for similar properties in Metepec
Review summary
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Service Quality and Staff: The hotel is highly praised for its exceptional service quality and friendly staff, who often go above and beyond to meet guest expectations.
Steven61516
January 8, 2023
Suitable for a short stay on a business trip, the environment is ok
Original TextTranslation provided by Google
Guest User
July 31, 2025
Gran experiencia, la atención desde la recepción con Luis y Frida, en el buffet con Carlos. Todo sensacional. Definitivamente volvería a escoger el Crown Plaza
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Guest User
July 31, 2025
Frida, Luis and the entire staff were great! Hotel was nice and clean, I slept so comfortably. Thanks so much! !!!!!!!!!!!!
Guest User
July 19, 2025
Todo muy bien en el hotel, recomiendo sin duda alguna hospedarte aquí. La atención de Frida y María son muy amables y atentas.
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Guest User
July 18, 2025
Everything was great. Maria, Jenny and Frida are super kind and always willing to help in everything! Will definitely come back
Guest User
July 14, 2025
Excelente atención de todo el personal, el restaurante con la remodelación muy cómodo, y bonito a la vista, además del Oxxo dentro es un plus, por que te hace no tener que salir del hotel, en mi salida del hotel el chico que se encontraba y señorita Frida muy atenta, y me proporcionó la información necesaria.
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Guest User
July 7, 2025
Excelente todo, sigan con tan buena atención en especial de María en recepción y de la limpieza y calidad de los alimentos
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Guest User
July 4, 2025
En general el hotel cuenta con las instalaciones adecuadas para tener un descanso y alimentación buena, sus habitaciones son de bueno tamaño y bien equipadas, su personal muy bien capacitado, como en recepción Frida, mostró su profesionalismo y educación al tener contacto con los huéspedes
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Services & Amenities
Most Popular Amenities
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
Taxi booking service
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Shuttle service
Free
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Bellhop
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Gym
Massage room
Sauna
Light therapy
Activities
Gaming area
Public Areas
No smoking in public areas
Smoking area
ATM
Elevator
Vending machines
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$270 (approx. PHP 831.51) per person |
Adult | Buffet:MXN$270 (approx. PHP 831.51) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2000
- Renovated: 2025
- Number of Rooms: 172
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano.The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.
Frequently Asked Questions
What is the cancellation policy for Crowne Plaza Toluca-Lancaster?
The cancellation policy for Crowne Plaza Toluca-Lancaster varies depending on the type of room and booking conditions.What is the cancellation policy for Crowne Plaza Toluca-Lancaster?
What are the check-in and check-out times at Crowne Plaza Toluca-Lancaster?
Standard check-in time at Crowne Plaza Toluca-Lancaster is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Crowne Plaza Toluca-Lancaster?
What amenities and services are available at Crowne Plaza Toluca-Lancaster ?
Crowne Plaza Toluca-Lancaster offer top amenities and services include Shuttle service.What amenities and services are available at Crowne Plaza Toluca-Lancaster ?
Can I bring my pet inside the Crowne Plaza Toluca-Lancaster?
As much as we love pets, unfortunately, we are unable to accommodate them in Crowne Plaza Toluca-Lancaster.Can I bring my pet inside the Crowne Plaza Toluca-Lancaster?
How far is the Crowne Plaza Toluca-Lancaster from the closest airport?
The closest airport is Toluca International Airport, and it is about 10 mins from hotel by car (8.3 km).How far is the Crowne Plaza Toluca-Lancaster from the closest airport?
About This Property
| Nearest Airport | Toluca International Airport |
|---|---|
| Distance to Airport | 8.31KM |
| Distance to Train Station | 52.58KM |
| Average Price From | PHP9296 |
| Hotel Star Rating | 4 |